BEFORE you place your order to answer your questions and give you all information about Cryolipolysis and CRYO-5.
WHEN placing your order we support you in every step if you are having trouble verifying your purchase.
AFTER your purchase to provide you with a personalized and allow you to enjoy all the benefits of Cryolipolysis.
We are available by phone from Monday to Friday 8h to 19h and Saturday from 8am to 12pm at 03.68.74.14.46 or email address firstname.lastname@example.org
100% Money Back Guarantee
To take advantage of this option and be refunded your purchase, several steps are required:
First, it will produce a medical certificate including your full name identical to those registering on the site.
This certificate must include your height, weight and BMI (body mass index) and demonstrate a good general state of health. He will also mention your bust, waist circumference, hip circumference, thigh and arm circumference. This certificate must be provided to us no later than 7 days after your order date. This will be sent to us by email legibly email@example.com.
If within 7 days of your registration, your certificate is not reached us, you can not claim a refund request.
After 30 days of sessions on different areas of your body and 12 weeks of waiting for final results if any area treated portion is reduced to minimum 1.5 cm in circumference, the device will be refunded in full.
You will need to justify that no results were conclusive and no circumference centimeter has been lost.
This voucher must be a medical certificate from the same doctor who provided your departure certificate. He will again mention your weight, your BMI, your bust, waist circumference, hip circumference, thigh and arm circumference.
For the refund to be effective, it will send the machine in its original packaging with all accessories, and only after approval of a member of our team. Once received and checked machine, transfer the purchase amount plus the cost of return of the machine will be made within 15 days.
If at least one of the treated areas had a loss of circumference of at least 1.5 cm, the money back guarantee will not apply.
The people suffering from thyroid medical conditions or taking treatments with corticosteroids can not claim any refund due to abnormal swelling due to these pathologies or treatments. A medical certificate may be required in cases of doubt out.
We ship an average of your order within 72 hours (excluding weekends and holidays) after confirmation of your payment and receipt of the requested documents.
We offer 3 modes traceable deliveries and delivered against signature:
- GLOBAL RELAY:
(* FREE SHIPPING VIA GLOBAL RELAY ON ALL OUR PACKS "ECO" and "DUO")
OFFER DELIVERY IN RELAY POINT:
average time of 4 working days in FRANCE, BELGIUM AND LUXEMBOURG,
average time of 6 working days in Spain.
OFFER DELIVERY SERVICE IN INTERNATIONAL:
average time of 4 working days in GERMANY
average time of 6 working days in the UK,
average time of 7 working days in Austria, Italy and Portugal.
- COLISSIMO (optional):
average of 2 days in FRANCE
average time 3 working days AUSTRIA, BELGIUM AND LUXEMBOURG,
average time of 4 working days in SWITZERLAND, UNITED KINGDOM, SPAIN AND ITALY.
- CHRONOPOST (optional):
Delivery the next morning for an expedition to France for orders placed before 10:00.
Discover payment 3x toll
We offer you different payment methods:
Credit Card, Cheque, Bank Transfer, PayPal and 3x toll by check or credit card.
We accept VISA or MASTERCARD.
The Amercian Express, Electron, Maestro, Indigo and E-Card does not allow you to make purchases on our website.
For every purchase from 500 euros you can pay in 3x without charge with your credit card or by check through our payment platform.
Proof of identity and a copy of the credit card used with its visible validity date you will be required to validate this payment option.
Deadlines are levied as follows:
1st third of the Regulation to the validation of the order,
2nd third of the settlement taken 1 month after the validation of your order,
3rd third of the settlement taken 2 months after checkout.