General terms of sale of the site www.cryocosmo.com Introduction
The general terms of sale detailed below (indicated hereafter” General terms “), govern the contractual relations between any user of http://www.cryocosmo.com site (hereafter designated a “User” or “You”) and the commercial sign EUROCRYO, private industry whose head office is located 11, rue du Maréchal Leclerc 68630 BENNWIHR.
Private industry EUROCRYO full Owner of the site www.cryocosmo.com internet and of the brand “cryocosmo” is registered with the directory of the Companies and the establishments under the number of following SIRET: 419,046,198 00042 (indicated hereafter “Salesman”). These general terms of sale are the only applicable ones and override all other conditions, except preliminary, express and written exemption. The Salesman can punctually be caused to modify some of the provisions of these general terms, as it is necessary as those are read again before each visit of the www.cryocosmo.com site. These modifications are opposable as from their settings on line and cannot apply to the contracts concluded before. Each onsite purchase is governed by the general terms applicable to the date of the command. We consider that by validating your command, you accept without reserve our general terms of sale after having read them. While reaching the site, you commit yourselves observing the General terms as well as the Terms of service appearing there.
- To place an order To place your order, it is enough for you to connect yourselves on our site: http://www.cryocosmo.com 24:00 /24 and 7j/7. Any place order and whose payment was validated on line will be firm and final. No cancellation could be required and no refunding will be able to take place. EUROCRYO constantly reserves the right to cancel or refuse an order if a litigation remained concerning a command former or if a risk occurred in its eyes.
- Information produced
The Salesman takes the greatest care to the setting in line of relative information to the characteristics essential of the products with the emanating mid-sized in particular of technical descriptions of his partners and providers and photographs illustrating the products and this, within the limit of the technique and the respect of the best standards of the market. The photographs illustrating the products, do not enter the contractual field. So errors were introduced there, to in no case, the responsibility of private industry EUROCRYO could not be committed.
- Price The selling prices indicated onsite www.cryocosmo.com are in EURO and all-inclusive of tax but net of tax delivery charge and possible of import duty in your country. Those will be then entirely with your load with the delivery of your parcel. You will have to discharge some if an official service of your country claims them to you. Private industry EUROCRYO, www.cryocosmo.com Site owner will not be able to in no case to be held responsible if a payment of tax or sundries is claimed to you by the authorities of your country.
The use of a reduction voucher or a promotional code under hears the respect of the terms of service and the limits of this one. EUROCRYO reserves the right to cancel any order for which a promotional offer would have been used in an abusive or diverted way.
You will note that we will deliver your order within the limit with our stocks available. On the assumption that one of the ordered products would not be available in our stocks, we commit ourselves contacting you by e-mail or by telephone within a period of 3 days as from the date of your command in order to inform you and to indicate to you within which lead times, this product could, if necessary, be to you delivered. So among the ordered products, some are temporarily inalienable, we will then propose to you to address yourselves to replace the inalienable product, an article of a quality and an equivalent price. In the event of refusal of your share, we will carry out of the aforesaid refunding produces.
For any engineering problems the only address e-mail for the correspondence will be email@example.com.
All our products are guaranteed 1 year under condition of the good use of the latter.
VIDEO OF THE APPARATUS AND TRANSFORMER IN SITUATION WILL BE SYSTEMATICALLY REQUIRED IN THE EVENT OF BREAKDOWN. WITHOUT VIDEO ON BEHALF OF THE CUSTOMER BEFORE A REFERENCE IN CUSTOMER SERVICE THE GUARANTEE WILL NOT BE ABLE TO APPLY. (THE PHOTOGRAPHS ARE NOT ACCEPTEES, ONLY VIDEOS)
In the event of accidental fall of your share which would have damaged the product or deteriorates its job functions, the guarantee could not be applied. Any failure with the good use of our products will not be dealt with the guarantee voucher. The guarantee can be effective only if the product is returned in its packing of origin at a technical center of which we will provide you an address according to your country and only after agreement of our service after sales. If the product is turned over to us with missing accessories or not making it possible to test the product suitably, the guarantee could not be applied. THE GUARANTEE APPLIES EXCLUSIVELY FOR THE CUSTOMERS HAVING BUY OUR MACHINE AND OUR PRODUCTS ON OUR SITE WWW.CRYOCOSMO.COM. ALL PEOPLE NOT REGISTERED ON OUR SITE WILL NOT BE ABLE TO PROFIT FROM OUR SERVICE AFTER SALES OR OUR CONSULTINGS.
The people buying our products on parallel circuits not - authorized or occasions, will not be covered by our guarantee, even if the apparatus is less than one year old.
- Mode of delivery and return
The possible delivery charge is indicated to the user as his choices of products (see your basket) and are to him invoices at the end of the command in supplement of the price of the selected products. We reserve the right to modify our prices constantly, but we commit ourselves applying going rates which will have been indicated to you onsite at the time of your command. We can also decide to offer the carriage costs to the whole of our customers or a category of quite specific customer. Your command will be delivered to you to the address that you indicated to us at the time of your onsite command http://www.cryocosmo.com or in the relay chosen by your care. If you made a mistake during the data entry of your coordinates of delivery (name, first name, address) cryocosmo.com would not be to be held for person responsible for the bad routing of your parcel. You will be able to choose between several modes of deliveries: Worldwide Relay, Colissimo or Chronopost, and you will pay the price as a consequence of your choice. We deliver in all the European Union, the list of the countries which we deliver is in addition indicated on our www.cryocosmo.com site.
The delivery times vary 2 to 10 days according to the destination field. All our sending is trackable and given against obligatory signup.
The average time of delivery by Mondial Relay for Europe is from 3 to 10 days, by colissimo for Europe from 2 to 10 days and 24:00 with 96H for Europe by Chronopost (Except weekend and bank holidays and DOM TOM). Our parcels leave depending on the inventory position our logistic platform which is located in France (Alsace). This delivery will be done by parcel or envelope thanks to our various logistic partners, Mondial Relay, the Post office, DHL, FEDEX or any other carrier with our suitability. Your delivery will be dispatched to you in the 72 hours (except weekend and bank holidays) after validation of the credit card payment, or by any other means of payment which we will have placed at the onsite disposal www.cryocosmo.com. In the event of no reception of a parcel within lead times indicated, an investigation is conducted near the carrier and can take several days. During this period, no refunding or reference could be carried out. With reception of your command, we recommend to you to check the conformity of the products delivered with your command and to indicate, if necessary, on the delivery order or the invoice and in the form of handwritten reserves accompanied by your signup, any anomaly with regard to them. For reasons of availability, a command can be delivered in several times to the customer. The customer does not regulate whereas only one delivery. If the customer wishes 2 places of delivery, he places 2 orders, with the dependant delivery charge. Without prejudice to applicable legal guarantees, we recommend to you to address any reserve as for the defects of conformity of the products existing to the delivery date within your best lead times by e-mail to: firstname.lastname@example.org You must know the laws which govern the trade in your country. If a parcel remains blocked in official buildings of services of your country, www.cryocosmo.com will not be able to in no case to be held responsible.
IMPORTANT: FROM THE MOMENT OR THE PARCEL IS DEALT WITH BY THE CARRIER, IT IS NOT MORE UNDER THE RESPONSIBILITY OF CRYOCOSMO. In the event of delays of delivery due to a checking of a service of conformity or any other concern during the way of delivery, you must get in touch with the carrier in order to regularize the problem and to make you convey your command. Cryocosmo and private industry EUROCRYO could not be held responsible for any delay. Once your number of follow-up mailed with the address that you indicated on site cryocosmo at the time of your inscription, the carrier and him only remainder responsible for the routing of your parcel in clean hand.
IN THE EVENT OF REFUSAL OF YOUR SHARE of a PARCEL WITHOUT Valid reason (material broken or deteriorated on arrival), YOU EXPOSE YOURSELVES TO HAVE TO REGULATE the EXPENSES OF RETURN AND DE RE POSSIBLE DELIVERY. NO APPLICATION FOR REPAYMENT WILL BE ACCEPTEE IF YOU REFUSE A PARCEL WITHOUT PRETEXTEVALABLE.
The return of the products could be accepted only for the products in their country of origin, namely in particular with their packing, accessories, and notes of use. In the event of proven nonconformity, the User will have the choice between the repair or the replacement of the product except if the desired option involves an obviously disproportionate cost compared to the other method. We will address to you by e-mail a possible return address according to your country of command via our logistic partner Mondial Relay. The expenses of reference are with your load and will be refunded to you so indeed it proves that your command was in a state not making it possible to enjoy your articles fully. Private industry EUROCRYO could not be held responsible for the deterioration of the parcel sent from the fault of the opening by the customs or other organizations related to your own country.
We could not be held responsible also if the carrier damaged the parcel or the goods. Your only recourse will be to continue the carrier of your parcel to obtain repair or refunding.
- Protected Payment France/Purchase and protected Payment Europe www.cryocosmo.com places at your disposal several methods of payment completely protected with our partners Klik And Pay and Paypal. Klik And Pay and PayPal make it possible to pay various ways and make safe your payment according to the details indicated onsite.
EUROCRYO is protected and protects you from the fraud. Klik and Pay, PayPal or EUROCRYO reserve the right to refuse a payment in case of doubt of fraudulent use. In this case, the www.cryocosmo.com site could not be held responsible for not taken in charge of your command. You will be informed by e-mail that your command was not validated or was refused by our services.
We inform you that a delay of delivery of 48h is possible as for the delivery of your command. Indeed, for safety reasons, all the commands regulated by bank card are the object of checking by our partners Klik And Pay, PayPal or our Bank center. Additional information could be to you required, even required to validate your purchase. Consequently, and with an aim of avoiding any delay, thank you to seize at the time of your command a phone number fixes (workplace or residence) to join to you constantly in the course of the day. Moreover, for any ordering of a higher amount to a ceiling fixed onsite cryocosmo.com or by the option easy term into 2 or 3x without expenses, identification papers, a document in proof of residence as well as a copy of the purchasing card with the viewable validity date will be to forward to us by telefax, e-mail or mail. Your command will be treated only after reception of the whole of the required documents. In the case of a payment in 2 or 3x without expenses EUROCRYO
remains the single owner of the goods delivered until the payment of the globality of the command. If an expiry would not be respected, a fixed allowance for bank charges of 40 euros as 5% of the amount remaining due will be charged to the customer for the opening of a dispute near our partner FRANCE CLAIMS.
We are unsettled caused embarrassment, nevertheless these measurements are a proof of will of our share, to protect our customers from possible credit card frauds.
- Litigation and responsibility
This contract is subjected to the French right. “EUROCRYO” could not be held for person responsible for the in execution of the concluded contract, on the one hand in the event of major force, as defined by the French courts in particular of disturbance or all-out strike or partial, in particular of the postal services and means of transport or communications, on the other hand in the event of fault of the customer or the unforeseeable and insurmountable fact of a third with
contract. We remind to you that it is advisable to proceed to the data backup contained in the bought products. www.cryocosmo.com cannot be held for person responsible for the damage of any nature, as well material as immaterial or body, which could result from a poor performance or misuse of the marketed products. It is the same for the possible modifications of the products resulting from the manufacturers.
- Security of personal information
Information that you communicate to us being essential for the processing and the routing of the commands, the establishment of the invoices and the contracts of guarantee, their absence involves the cancellation of your command. While ordering onsite, you commit yourselves providing us sincere and true information concerning you. The communication of false information is contrary with the present general terms like at the onsite terms of service appearing. In accordance with Data-processing law the “and Freedoms”, the processing of your data never will not be revealed, will be sold, or given to a third. We will exploit those only with fine interns at private industry EUROCRYO.
You have a permanent right of access and correction on all the data concerning you, in accordance with the European texts and the national laws into force (article 34 of the law of January 6th, 1978). You can at any time to make a request at www.cryocosmo.com in order to know which are information which this one has on you. You can constantly and on request to modify these data. If you accepted it during your onsite identification, of the promotional e-mails (e-mails) proposing to your innovations, offers of destocking, exclusiveness’s, good deals… will be sent to you. cryocosmo.com and EUROCRYO the company Proprietary will be the only holders of information concerning you.
- Intellectual property All the elements of the www.cryocosmo.com site, which they are visual or sound, including underlying technology, are protected by the copyright, of the brands or the patents. They are the exclusive property of private industry EUROCRYO. The user who has a website with personal capacity and which wishes to place, for a personal use, on his site a simple link returning directly to the homepage of the www.cryocosmo.com site must obligatorily request the authorization of it from private industry EUROCRYO. It will not act in this case of an implicit convention of affiliation. On the other hand, any hyperlink returning to the www.cryocosmo.com site and using the technique of the framing or of in-line linking is formally prohibited. In all the cases, any link, even tacitly authorized, will have to be withdrawn on request of the company EUROCRYO.